I am writing to report a serious delivery issue I have experienced with my Tamer Tanca order that was supposed to be delivered by UPS Türkiye. My package with tracking number 1ZW432Y36851345997 was scheduled for delivery on 9 February 2026, but it has not been delivered to me for three days. When I checked the delivery details, I saw that on 9 February it was recorded that delivery was attempted but the recipient was “not available.” It was then stated that a new delivery attempt would be made on 10 February 2026, yet the same explanation was entered again and the shipment was not delivered. On 11 February 2026, it was once more marked as “out for delivery,” and again the status was updated as “recipient not available.” However, during all three days, I was at home the entire time, my doorbell did not ring even once, and I did not receive any call or notification. I would like to state that I have been aggrieved because the system shows “recipient not available” even though no real delivery attempt was made. I request that my shipment be delivered to my address as soon as possible, with a scheduled delivery time agreed in advance by contacting me directly.
For my shipment sent via UPS Turkey with tracking number 1Z93W2006804353298, I received an SMS around 5:00 PM on November 20 stating that the package had been “delivered,” yet it was absolutely not received. The shipment was supposed to be delivered to my home, and the recipient was at the address a...
I placed an order through the Zara app, and my package (tracking number: 1Z9A88696868114008) was handed over to UPS on July 16, 2025. Today is July 23, and the package still hasn’t been delivered. For the past three days, I’ve been repeatedly calling UPS Turkey customer service. Each time, they tell...
Since 28.11.2023, UPS Turkey has been delivering my package regularly for 3 days, but has not delivered it to me.I receive delivery messages every day, but no cargo has arrived. I have a separate complaint against the branch and the distribution manager.There can be no such rudeness. My package, who...
On August 8, 2025, I received a notification regarding my UPS shipment (tracking number: 1ZE549G06806368918) stating that I was “not at the address.” However, this is completely false because I was at home all day, and no courier ever came to my door. It is unacceptable that a package can be marked ...
My parcel with the tracking number 1Z23W5610486859649 has not been delivered to me for over a month. Despite multiple attempts to contact customer service at Türkiye UPS and send emails to the provided email addresses, I have not received any response. The shipment arrived from the United States to ...
Comments