I bought a Philips Oled television from Istanbul Cevahir Teknosa branch on Monday, September 11th. It was said that it would be delivered to the address by UPS on Wednesday with a delivery code. We didn't go to work and waited, but it didn't come. We didn't go to work again on Thursday, it didn't come again, and no explanation was given. We went to the store for a refund on Friday, but were kept waiting for hours for a refund from UPS. I am determined not to shop at any store that works with UPS. I will share my experiences with all my friends and acquaintances and complaint platforms on social media. Unfortunately, UPS Turkiye drags the companies it works with to the level of its own irrelevant companies.
I've been experiencing an absolute nightmare with UPS Turkey. They've had my package out for delivery for the past two days, only to use the excuse of a "remote area" to avoid delivering it. They refuse to share the branch's contact details, and even when they do, they don't answer the phone. I've b...
I’m extremely frustrated with UPS Türkiye. I was expecting a delivery, but they never brought my package to me. Later, they claimed that my address was “incomplete.” However, I double-checked the information and can confirm the address was entered correctly. To make matters worse, they never called...
UPS Turkey insists on not delivering my order from Apple, which was shipped 5 days ago from Istanbul to a destination just a 3-hour drive away. What's worse, my inquiries are either not answered or responded to with meaningless statements such as "the courier reported 'ADDRESS CLOSED'." I've been at...
On November 7, I ordered a product from Apple, which was shipped via UPS Turkey. According to the tracking system, it was marked as “out for delivery” on November 8, with an estimated delivery window between 9:00 AM and 6:00 PM. I stayed home all day to ensure I’d be available to receive it, but nob...
I ordered two clothing items from an online store that used UPS as the shipping carrier. I’ve had issues with UPS in the past but gave it another chance, hoping for a smoother experience. On July 22 around 11:41 a.m., I received a message stating my package (Tracking No: 1ZE549D26869443271) would be...
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