The shipment we sent via UPS on 20.11.25 as “12 Express” has not been delivered. Despite repeatedly explaining the importance and urgency of this package and calling multiple times, all we are told is that “we noted its urgency.” If it cannot be delivered on time, then what is the purpose of offering a 12 Express service?
On December 10, 2024, UPS notified me that my package would be delivered to my address that day. I rearranged my entire schedule to stay home and wait, but the package never arrived. Despite calling customer service to emphasize the urgency, I was assured the delivery would be made by 6:30 PM. This ...
My UPS shipment has been sitting at the branch since the 12th of this month and still has not been delivered. I only noticed the issue by checking online, where I saw a note about an “incomplete address.” No one from UPS ever called me to inform me about this, which already caused unnecessary delay....
I was expecting a package from UPS on 10.10.2024, and I received a message stating it would be delivered by 6 PM. I stayed home all day to ensure I wouldn’t miss it. Not only did the package never arrive, but at 6 PM, I received a message claiming they attempted delivery and that I wasn’t home—a com...
I have a shipment with UPS destined for my address which was supposed to be delivered around 3 December but has still not been delivered. During this period, I had great difficulty reaching customer service; most of the time I could not get through, and when I did, they claimed that my address and p...
On October 12, 2025, my shipment with tracking number 1ZA294D26800136727 has been missing since Wednesday, October 8, 2025. I contacted UPS customer service, and they told me I would be informed soon. However, it has been four days, and I still haven’t received any update. This shipment was suppose...
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