Uniqlo's customer support somehow made my utter mess of click and collect experience worse. Then turned around and claimed I had already got them after messing up my purchase and failing even to locate the garments when I went to pick them up! It took 2 weeks and at least 5 separate customer support agents before I at last got a refund. They kept pushing back at every turn, almost as though they were trying to avoid delivering the refund entirely. It seemed really flimsy and quite unprofessional. Should you ever utilize their live chat, do yourself a favor and screenshot everything; else, they will "forget" or "lose" the dialogue. Clearly not what I had hoped from a brand like Uniqlo.
Having seen their new selection online, I was eager to order from Uniqlo, but my experience soon soured. It was okay when I ordered and got an email stating my delivery will be delayed by a few days. I was surprised, though, to get another note claiming it was "delivered" at 4:30 AM the next day. Lo...
Mango's online shopping is so frustrating, super hard to get stuff there!! I ordered a bunch of stuff and when tried them on, wasn't feeling some of it. Gonna return those. But get this, Mango wouldn't give me my money back because they said the clothes weren't in their original condition. Can you b...
I wanted to take a moment to discuss my recent experience with Uniqlo's online buying system, which revealed some issues requiring improvement to enhance the whole consumer experience. Having often visited Uniqlo, I was eager to investigate the newest seasonal assortment and made the online purchase...
On June 15, 2025, I placed a Click & Collect order, number 20248925871. They charged me the moment I submitted the order, but I received no invoice or confirmation email until June 18, 2025! My order, which I was supposed to pick up just four hours later, is still nowhere to be found, and their cust...
I purchased a pair of boots from Torrid's online store, with the intention of wearing them during the upcoming season due to their discounted price. Unfortunately, upon receiving the package and testing out the boots, I found them to be incredibly uncomfortable. The toe area felt uncomfortably snug,...
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