Umingle Match Claimed to Be 19, Need Chat Records After Instagram Ban

July 3 1:38 PM3

I used Umingle as a web application from Egypt between 4 April and 14 April and was matched with a girl on the platform. Our conversation on Umingle was normal, and at the very beginning I asked about her age. She clearly told me she was 19, and based on that I continued talking with her and then shared my Instagram as she requested. After this, my Instagram account was blocked because of the conversation with this person who originally contacted me via Umingle. I am very concerned that the person might actually have been underage, despite stating she was 19, and that her account or behaviour may have led to my Instagr account being blocked. I want to underline that I explicitly asked her age on Umingle and only continued after she confirmed she was an adult. I kindly request that Umingle conduct a detailed investigation into this match and the related chat, including the logs of our conversation, connection records and any age verification or account information available for this user. I also request that you share with me all relevant data and findings regarding this conversation and user, so that I can submit this information to Instagram to appeal the blocking of my account and clear my n e. For your technical reference, I accessed Umingle from Egypt using two device profiles during that period. Device Profile 1 was an iPhone18,2 (iPhone 17 Pro Max) running iOS 26.2, connecting via dyn ic IP/network data including IPv4 102.47.181.79 and IPv6 range 2c0f:fc89:*. Device Profile 2 was a Windows 64‑bit laptop using Google Chrome browser builds 146 and 147, with dyn ic IP/network data including 156.182.96.142, 217.55.239.40 and 217.53.249.110. These details should help you locate my account activity and the specific match and chat in your system. I expect a written explanation of the outcome of your investigation and access to the relevant records of this interaction, so that I can use them in my communication with Instagram and to understand exactly what happened.

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