I Face Umingle Blocking My Account Without Proper Age Verification

I am writing regarding an issue with my Umingle account, which was banned on the basis that I am a minor, even though I am 19 years old. Three days ago, my account was restricted without any opportunity for me to properly verify my age or clarify the situation. Since then, I have been unable to access my account. My Umingle account is most likely registered with the email address mmedina0***@icloud.com, and my case ID is 4383efb3. I was directed here for support instead of being given a clear channel to resolve this directly with Umingle, so I am trying to explain my situation in detail so it can be reviewed correctly. I kindly request that my age be verified through the appropriate process so that it can be confirmed I am an adult and my account can be reinstated. I am ready to provide any official identification or documentation required to prove that I am 19 years old. I expect my case to be reviewed promptly and my access to the platform to be restored once my age is confirmed.