Umingle Gender Marking Ban Needs Clarification

I have been experiencing a serious problem with my Umingle website account. After logging in recently, I suddenly saw that my access was banned in connection with gender marking. Following this ban, I tried to continue using the platform, but I was unable to access my account properly. I did not receive a clear explanation from Umingle about the exact reason for this ban or how it was evaluated under their rules. I attempted to reach customer support, but I have not received any response so far. Because of this situation, I no longer wish to use the platform under these conditions. My expectation from Umingle is that my account be reactivated solely so that the necessary actions can be taken and then my account can be fully and permanently deactivated upon my request, with confirmation that my data has been removed in line with applicable policies. I kindly request that this matter be reviewed as soon as possible, that I be informed about the reason for the ban related to gender marking, and that my account be reactivated temporarily if needed and then completely deactivated in accordance with my demand.