I am unable to log into my Ubisoft account because I have forgotten both my username and password. I have repeatedly requested a password reset email, but Ubisoft has not sent any email or provided any response. This is extremely frustrating because I have spent a significant amount of money on my account, and now I cannot access my purchased games.
I need immediate assistance to regain access to my account. Please send the password reset email to my registered email address: y*********@gmail.com** as soon as possible. I expect a prompt resolution to this issue, as being locked out of my account with no support is completely unacceptable.
I either forgot the password to my Ubisoft Connect account or it has been compromised. Regardless of the cause, I’ve been completely locked out of my account for days. I submitted a support request hoping to receive help or at least an update, but I haven’t heard anything back. There was no confirma...
My Ubisoft account was hacked, and since it was linked to my Epic Games account, both are now inaccessible. I discovered the issue hours after it happened, around 5 AM, and immediately requested a password reset via email, but I have not received any response. I have spent a significant amount of m...
I’m having trouble accessing my Ubisoft account, which I used to log into with the email h***********@gmail.com. Now, I can’t log in at all. I contacted support 1.5 months ago, but I’m still waiting for a response. They claim they’ve sent emails, but I haven’t received anything. This delay is incred...
I forgot my Ubisoft account password and requested a password reset email. It's been 2-3 days now, and I still haven't received anything. I contacted their support team several times and submitted multiple support tickets to address this issue. I only received a response on October 21, informing me ...
My Ubisoft Connect account (username: yasinsbeys) was hacked, and I’ve been completely locked out. The email address linked to my account was changed without my knowledge or permission to “e*****************@quienmail.com”**. I’ve owned this account for years and have purchased numerous games and in...
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