1

Ubisoft Not Sending Password Reset Email and I Can’t Access My Account

November 7, 2024 3:30 PM102

I forgot my Ubisoft account password and requested a password reset email. It's been 2-3 days now, and I still haven't received anything. I contacted their support team several times and submitted multiple support tickets to address this issue. I only received a response on October 21, informing me of a login attempt from a different country, which raised my concerns about the security of my account. I've tried resetting my password, but I'm not getting anywhere. It's quite disappointing that I haven't heard back yet, and I'm really looking forward to a quicker resolution. I really need Ubisoft's help to recover my account access as soon as possible.

Comments

Similar Complaints

1

I Cannot Gain Access to My Ubisoft Account

April 30, 2024 3:52 PM40

It's been about a week and I still can't seem to get into my Ubisoft account. Even after trying to reset my password on ...

My Ubisoft Account Hacked - I Can’t Recover or Access My Purchases

November 6, 2025 3:04 AM25

My Ubisoft account was stolen, and I can no longer access it. I’ve tried to contact Ubisoft, but I can’t reach them, and...