Last June, I faced an issue with 2 Uber rides that were canceled, but the payment authorizations still appear as pending on my account. Normally, such provisional charges should be removed within 6 to 8 hours, yet despite several days passing, these transactions remain unresolved in the authorization status.
This situation is highly frustrating because the canceled rides should not result in any ongoing holds on my funds. It is unacceptable for an international brand like Uber to leave users’ money on hold for this long, causing unnecessary financial inconvenience.
I expect Uber to immediately investigate this issue and remove these pending transactions from my account. I also request clear communication regarding why this delay happened and what steps will be taken to prevent such delays in the future.
Please resolve this matter without further delay and ensure that my funds are released back to my account promptly.
I have noticed an issue with the payments made from my account. For the trip I mentioned, a double payment was charged. I contacted Uber support regarding this matter, and I was informed that the excess amount would be refunded once the trip was completed. However, these trips were completed months ...
I am experiencing a serious issue with Uber Taxi regarding unauthorized charges. I do not recall how my bank card was linked to the Uber account, but despite not using the service, I repeatedly noticed that payments were being withdrawn from my card. I submitted several complaints to Uber about this...
Dear Uber Support Team, I have been using your taxi-hailing service through Uber for a long time without any issues. However, I recently noticed that significant charges have been made on my account from international locations—particularly cities like Amsterdam—without my authorization. This may be...
I accidentally requested a ride on Uber and canceled it right away, but they still charged me. I didn’t take the ride, yet the fare was withdrawn from my account as if the trip happened. I’m a student, and this isn’t the first time Uber has done this to me. It’s extremely frustrating to keep losing ...
I’ve been a loyal Uber user for years, but recent experiences have left me completely frustrated and disappointed. Lately, I’ve noticed that Uber takes a pre-authorization hold before a ride and then charges the full fare after the ride ends—while only sometimes returning the held amount. While I in...
Comments