Uğur is very satisfied with the result
Resolved
Turna.com Delaying My Refund for Canceled Transavia Flight
Uğur
February 08, 2025 12:08 am
13"Thank you"
Turna.com Charged for Unselected Seat, Denied Window Seat as a Solo Female Traveler
Duygu
September 08, 2024 9:07 pm
101
During my travel booking today, I tried to select a window seat on the Turna.com website, but it gave me an error. When I called the company, they said that as a female passenger, I couldn’t choose another seat if a seat next to another woman was available. Frustrated, I booked with another company instead. Later, I received a call from Turna Agency saying they had taken my payment and could offer me a seat in the aisle. I explained that I had spent my last bit of money on this ticket and didn’t want to spend 13 hours in an aisle seat, as it would cause me inconvenience. When I asked if there were any other alternatives, they told me that a refund would take 1-7 business days. Not only did they impose this rule on solo female travelers, but they also charged me for a seat I didn’t choose. This is unacceptable and incredibly frustrating.
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Felipe is completely dissatisfied with the result
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Bektaş is very satisfied with the result
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December 16, 2024 6:58 am
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