I am a Turkish academic living in South Korea. Each year, I purchase tickets from Turkish Airlines for trips between Turkey and Korea, as well as for visits to Europe with connections through Istanbul for my mother, my family, and myself. For an upcoming conference in October 2024, I purchased tickets for a journey from South Korea to Istanbul, Istanbul to Morocco, Morocco to Istanbul, and back to South Korea. However, I was uncomfortable with the return flight from Morocco to Istanbul being only 3 hours before my next flight to Korea, due to concerns about potential delays. I contacted customer service to change the date of the Morocco-Istanbul flight to one day earlier, offering to pay the fare difference, upgrade to a higher package, or consider any other solution they could provide. Unfortunately, we were unable to make the change. The only solution offered was to cancel the flight and receive a refund. However, for the round-trip ticket from Morocco, which cost 2 million Won, I was offered a refund of just 230,000 Won, a mere 10% of what I paid. This is unacceptable. My flight number is tja***. I request that Turkish Airlines representatives find a solution. If no resolution is found, I will purchase a new one-way ticket for $1,000 and never choose Turkish Airlines again.
I have made a reservation for a round-trip flight with Turkish Airlines. The departure is scheduled from Sabiha Gokcen to Bodrum on March 23rd, 2024, and the return is on March 26th, 2024. Nevertheless, Turkish Airlines later notified me that the return flight scheduled for March 26th had been cance...
I purchased a one-way ticket from Turkish Airlines for the Ankara–Detroit flight. Once my return date was confirmed, I wanted to add a return segment to my existing ticket, but Turkish Airlines said this was not possible. The real issue is this: • One-way return ticket: $1,264 (≈ ₺53,500) • Round-tr...
I purchased a ticket from Turkish Airlines for a flight from Izmir to Trabzon with a layover in Istanbul. The flight was scheduled for 25/11/2023 with flight numbers TK2343 and TK2830, boarding time at 23:00. While attempting to check in online, I discovered that the flight time had changed and I wo...
Hello, on January 25, 2024, I purchased a round-trip ticket from Turkish Airlines for three people: A**** C********, K**** G****, and Y***** from Istanbul to Elazig Airport. I completed the outbound ticket and checked in. However, when I bought the return ticket, the page booked another one-way tick...
I purchased a Turkish Airlines ticket for the Ankara-London flight on 09.06.2024. When I bought the ticket on 25.03.2024, I was entitled to certain online services such as purchasing extra baggage online and online check-in. However, these rights were revoked by Turkish Airlines due to the flight be...
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