Turkish Airlines Ticket Refund Issue

On 10.05.2023, I contacted customer relations at 15:27 to request a change to my flight ticket. They informed me that I would need to pay an additional ₺1,300. I ended the call to transfer money to my account and called back at 16:34. This time, they told me that I could not change the ticket and sh...

With the reference number SLJ7VP, on October 28, 2023, at 19:25, I purchased two round-trip tickets through the Turkish Airlines app for m** d** g*** and y** g***, paying ₺3600. The tickets were for a trip from Urfa to Ankara on November 4, 2023, and a return from Ankara to Urfa on November 12, 2...

We were supposed to fly to Ankara on September 1st. Due to the flights from nearby airports (Muş, Van, and Ağrı) being fully booked, we purchased the September 1st, 21:45 Diyarbakır-Ankara flight. On August 30, 2023, around 20:40, I noticed that seats were available on the September 1st, 16:25 Muş-...

Turkish Airlines; On 03.10.2023, I informed the customer representative that I wanted to change my round-trip ticket from SANLIURFA-IZMIR to IZMIR-Ankara on 06-10-2023. They said there would be an additional charge, and I agreed to pay 580.00₺ with my credit card. Later, the customer representative ...

On October 30, 2023, at 23:35, I purchased a flight ticket from Istanbul to Gaziantep. However, after purchasing, I realized that I had mistakenly bought a ticket for 22:55 instead of my preferred time of 19:40. I immediately contacted customer service to change the time. Unfortunately, they said th...