I purchased a flight ticket from the THY website for a flight on 21.05.2024 at 15:25 from London Stansted to ESB with Anadolu Jet. However, due to the transition to Ajet, I am facing an issue. My flight, which is listed as 15:25 on the THY website, appears as 11:50 on Ajet. When I contacted Ajet representatives, they informed me that since my ticket number starts with 235, I need to discuss the matter with THY representatives. When I contacted THY representatives, they told me that the flight is at 15:25 and there is no change in the ticket; however, Ajet does not have a flight at that time on that day, and the flights are listed at 11:50 and 15:40. When I requested to change my ticket to the 15:40 flight, I was told that this needs to be done by THY representatives. When I called THY again, they informed me that they no longer see Ajet flights in their system and cannot make any changes to the ticket.
I purchased a plane ticket from THY for the GYD-ESB flight on 22.05.2024 at 17:00. My brother bought his ticket from Anadolu Jet for the same date and time 1.5 months later. We planned our vacation accordingly. As the flight date approached, my brother received an SMS stating that his flight was can...
About a month ago, on 03.03.2024, I purchased a ticket through the THY mobile app for an Anadolu Jet flight from Sabiha Gokcen Airport to Adana Airport scheduled for 06.04.2024 at 01:00. Just 5 days before our flight, we were informed that it was canceled due to operational reasons and that we could...
On March 1, 2024, I purchased round-trip tickets from Ankara to Izmir for myself, my wife, and my sister via the Turkish Airlines (THY) mobile app, operated by AnadoluJet. A few weeks later, AnadoluJet became Ajet, and our Izmir-Ankara flight was rescheduled to more than 2 hours earlier. Through onl...
I purchased a ticket from Turkish Airlines (THY) on September 13, 2023, with the ticket number 2352209521597 for the Malatya-Sharjah (UAE) route and the return route Sharjah (UAE) - Malatya. Due to force majeure, I had to put the ticket on hold. THY representatives informed me that I could use this ...
On 18.04.2024, I purchased a round-trip ticket from Sabiha Gokcen to Ordu-Giresun for the dates 15.06.2024-21.06.2024 through the THY mobile app. After completing the ticket transaction, I selected my seats and bought round-trip seats for ₺138.00 (69x2). About a month ago, I received a message stati...
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