Yesterday at 21:13, I sent approximately $54 in TRX from my Trust Wallet account. Although the transaction appears as confirmed on Trust Wallet, the balance never appeared in my Jojobet account.
I tried to reach support on both the Trust Wallet and Jojobet sides, but I couldn’t get through to any customer representative, so I wasn’t able to explain my issue. I have the TxID/transaction ID and screenshots of the transfer, so I can clearly prove that the transaction was confirmed.
I request that the $54 I sent be added to my Jojobet balance as soon as possible and that the issue I experienced be resolved immediately.
I sent TRX from my Luno wallet to my Trust Wallet, and then I tried to send the same amount back to Luno. Tronscan says the transaction is confirmed, however the money has never shown up in my Luno wallet. I asked for aid and gave them my wallet addresses, but I still haven't gotten a clear answer o...
On November 15, 2025, at 18:28:25, I made a transfer of 4981.01 USDT through the Trust Wallet Android app to the TRC20 Tron contract address TR7NHq*4pL8otSzgjLj6t**. My transaction ID is 85BB452865c8eb3a541c011065. This was my first time transferring to this address, and the balance never appeared i...
On January 18, 2025, I transferred 114 USDT from Bybit to my Trust Wallet. Despite the transaction showing as "confirmed" and "successful" in the wallet, the balance never appeared. To test further, I sent an additional 1 USDT on January 21, 2025, carefully rechecking the network and address before ...
I transferred money into my Trust Wallet account, expecting it to arrive like any normal transaction. The transfer shows as “sent” on my end, but the funds never actually showed up in my wallet. It’s as if the money just vanished. I’ve double-checked everything—the recipient address, the network, th...
On 04.07.2025, I made a transfer of 36,308.32 USDT from Binance Global to Trust Wallet. Although the transaction appears to have been successfully completed, the amount does not show up in my wallet and my funds are effectively missing. I contacted Trust Wallet regarding this serious issue, but I ha...
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