I ordered this product because of the model shown in the photos. However, I received a different model of socks. The socks in the photos are low-cut, almost invisible when worn with loafers or espadrilles. The socks I received are regular sneaker socks that are visible above the shoe. The product does not match the pictures in the listing.
Two weeks ago, I ordered Guess sneakers from Ecanta through Trendyol, paying ₺3774. To my surprise, instead of the Guess... sneakers I ordered, I received an unbranded, low-quality boot in size 40 that I would never have chosen. I immediately contacted Trendyol’s live support, explained the situation,
I purchased a coat from Trendyol, but I received a blouse instead. Upon my request for the coat I ordered, they apologiz...ed for the mix-up and offered a refund as a solution. I prefer to receive my product instead of a refund, but they are adamant about providing a refund. The item they sent was inco
The products I purchased through Trendyol were delivered to me on November 8th. I informed Trendyol that I was experienc...ing problems with the products and wanted to return them. Customer service representatives had previously assisted me by providing a return code when I missed the return deadline,
"Customer service was very interested. They meticulously examined the problem that I said could not be solved. They made a refund. I trust Trendyol"
I ordered a product from Trendyol, but the wrong item was sent, and the seller is refusing the return without communicat...ing. When I tried to get support from Trendyol, my account was suspended, leaving me with no way to resolve the issue. Despite notifying Trendyol about receiving the incorrect item
