The return of the product with delivery number 9064413770 that I bought from Trendyol was rejected by the store. A different brand than the one in the picture was sent and it was sent later than the date I was supposed to use it. While it looked like it would be delivered to the cargo on Wednesday, it was delivered on Thursday. Naturally, it didn't arrive on Friday. It was delivered on Saturday. It didn't work for me. They said there was a deformation in the box, but that's what the box looked like to me anyway. I just opened it, thinking that maybe the product inside was the brand in the image, they put it in a different box. Unfortunately, the completely wrong product was sent. I didn't think about it and tell the seller it was the wrong product so that he wouldn't be penalized, but I made a mistake. I never accept returns for products you do not use. Let the product be tested and examined. I added the correspondence, the deformed box I received, and the wrong brand, all to the images.
I bought the product with delivery number 8504109469 from the Trendyol seller and it arrived damaged. I returned it to the Trendyol courier company with the return code. I bought it from a different seller at the same time. I returned a product with delivery number 8484275214 by providing the correc...
The product I purchased from Trendyol was mistakenly delivered to someone else due to an error by the delivery company, and in return, I received anot...
On April 16, 2025, I purchased a product sold directly by Trendyol, and it was shipped the same day. On April 17, Trendyol Express marked it as out for delivery and sent me the tracking code via SMS. Just one minute later, I received another message saying they couldn’t reach me. I was at home waiti...
The seller on Trendyol sent me faulty goods, and I ended up having to return it. They refused to take it back, fixed it, and then shipped it back to me after I tried to return it. When dealing with a faulty product, I did not anticipate this. Customer care from Trendyol has been completely unhelpful...
Our return was denied by Trendyol for unacceptable reasons. We initiated the return process on time, but the carrier company refused to pick up the merchandise. Despite multiple attempts to contact customer service for assistance, we received no help or guidance. Today, we managed to take the mercha...
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