My experience with Trendyol was quite disappointing, making me doubt their dedication to customer service. I placed an order with a local seller via their platform, but the item that showed up was nothing like what I had purchased. When I contacted customer service, I encountered standard replies and a lack of genuine effort to address my problem. I am disappointed, as I relied on Trendyol to guarantee the dependability of their sellers. Instead, I found myself facing an issue that they appear to be reluctant to resolve adequately. This has really shaken my trust in their platform, and I genuinely hope they take action to enhance their service and responsibility. I can't endorse making a purchase at this location at the moment.
I've never encountered such a lack of concern from any company's customer service as I have with Trendyol. It's quite disheartening. Trendyol hosts a variety of stores that frequently send out incorrect products. Unfortunately, instead of taking action to address this issue or hold the sellers accou...
The seller on Trendyol sent me faulty goods, and I ended up having to return it. They refused to take it back, fixed it, and then shipped it back to me after I tried to return it. When dealing with a faulty product, I did not anticipate this. Customer care from Trendyol has been completely unhelpful...
I recently had a problem with Trendyol because my order was sent to me in pieces. The company sent a courier to pick up the things I wanted to return, and I was told I would get my money back. But my requests for refunds have been turned down many times, even though I did everything right. I've been...
If you face a problem with a product bought from Trendyol, prepare for a challenging resolution process. Dealing with an issue regarding an item was quite frustrating, and getting in touch with customer service felt like a daunting task. Their lack of assistance and failure to provide a solution mad...
I recently made a purchase through Trendyol GO, and the entire experience has left me beyond dissatisfied. After placing my order, I waited for three days, and they still hadn’t sent my product. When I reached out to ask why, they simply told me there was nothing they could do and offered to cancel ...
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