1
Ümit is completely dissatisfied with the result

Trendyol Rejected My Refund After Delivering an Incomplete Order

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September 27, 2024 12:02 am
97

I recently had a problem with Trendyol because my order was sent to me in pieces. The company sent a courier to pick up the things I wanted to return, and I was told I would get my money back. But my requests for refunds have been turned down many times, even though I did everything right. I've been a loyal customer of Trendyol for a long time and have always trusted the platform to deliver my purchases. But this experience has made me doubt its dependability. It's been very frustrating that I couldn't get my return for no good reason. It seems like the company's standards have dropped. Trendyol will no longer get my recommendation unless they fix this problem.

Ümit
Ümit
September 27, 2024 12:46 pm

The last application I made was also rejected. Their own couriers, when a request was made for an incomplete order by their own customer service, said a refund would be issued, but they constantly rejected it with various excuses as if mocking me. I am now deleting the app and advising those around me to do the same. I do not recommend it to anyone; there are much more reliable options both for market-related and other shopping needs.

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