If you face a problem with a product bought from Trendyol, prepare for a challenging resolution process. Dealing with an issue regarding an item was quite frustrating, and getting in touch with customer service felt like a daunting task. Their lack of assistance and failure to provide a solution made the whole experience feel frustrating and unproductive. The app adds to the frustration by not indicating which shipping company each seller utilises, making it extremely challenging to handle delivery problems efficiently. This absence of clarity and inadequate support has truly been disappointing for me. I wouldn't suggest shopping with Trendyol again unless you happen to get an item without any issues. I definitely won't be taking that chance again.
I've never encountered such a lack of concern from any company's customer service as I have with Trendyol. It's quite disheartening. Trendyol hosts a variety of stores that frequently send out incorrect products. Unfortunately, instead of taking action to address this issue or hold the sellers accou...
My experience with Trendyol was quite disappointing, making me doubt their dedication to customer service. I placed an order with a local seller via their platform, but the item that showed up was nothing like what I had purchased. When I contacted customer service, I encountered standard replies an...
The seller on Trendyol sent me faulty goods, and I ended up having to return it. They refused to take it back, fixed it, and then shipped it back to me after I tried to return it. When dealing with a faulty product, I did not anticipate this. Customer care from Trendyol has been completely unhelpful...
You should reconsider when shopping from Trendyol. I have had problems many times but I did not expect this much. The product I have been waiting for days from Trendyol express cargo finally reached the distribution center of the city I am in, while I was waiting for my cargo to be delivered tomorro...
First, Trendyol canceled my order without even calling me. Even though I updated my address for the order, I was first told that the address change was made. Then, they claimed to have left the package at the original location. When I asked where they left it, they repeated the initial response. Whe...
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