Trendyol Sent Me a Faulty Bed After 10 Days of Waiting and Only Offers a Refund

Trendyol Sent Me a Faulty Bed After 10 Days of Waiting and Only Offers a Refund
Trendyol Sent Me a Faulty Bed After 10 Days of Waiting and Only Offers a Refund
54

After ten days of waiting, the goods showed up but was defective. With Trendyol's reply, "We'll wait and see the result," I am left without a fix. For ten days I went without a bed and had to sleep on the floor. Though they simply provide a refund, they neglect to mention how this leaves me without a replacement or any recompense for the agony created. Their lack of action to adequately fix this is truly disturbing. I definitely cannot suggest this type of experience to anyone; I will not be purchasing online using Trendyol any more. Their lack of customer service raises questions. I expected far better.

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