I placed an order for a product from Trendyol as a gift for a friend, looking forward to its prompt delivery. Surprisingly, the seller started a return process even before the product was dispatched for delivery. No explanation was provided for why this occurred. It would have made sense if the delivery service had tried to deliver it and found no one home, but that simply wasn’t what happened. The seller unexpectedly asked for a return without my approval, even though the product was meant to be delivered. This led to avoidable hassle and misunderstanding. The delivery service used was Sendeo Cargo, with tracking number 9011359287. I trust that Trendyol will resolve this matter quickly and prevent similar occurrences in the future.
On October 24, I purchased a product for through Trendyol and am experiencing a serious issue with its delivery. My shipment with tracking number 253464196194 does not appear to have been handed over to the courier company. When I contacted the courier, they informed me that the product had never re...
Delivery number: 8288194917. The product I bought from Trendyol is being returned by the courier without any explanation or prior communication. May I kindly inquire about the rationale behind this? I made the purchase and got it as a present for someone's birthday. Usually, the products manage to r...
Although I was at home, my order from Trendyol (order number 10386298718) was not delivered by PTT Kargo, and the system falsely marked it as “Recipient not at home.” No one rang my doorbell or called me. This situation causes both a loss of time and unnecessary frustration. I urgently needed the pr...
The product I purchased from Trendyol was mistakenly delivered to someone else due to an error by the delivery company, and in return, I received anot...
I’m writing to express my frustration with how my recent Trendyol order (delivery code: 9607661227) was handled. The package, which was supposed to be delivered via Trendyol Express, successfully traveled all the way from Batman to Bayrampaşa, Istanbul. However, when it reached the final stage of de...
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