I’ve been shopping with Trendyol since 2010, but they just closed my account out of the blue. After 14 years of being a loyal customer, this is how they treat me. On top of everything, my latest order was messed up, and they shut down my account before I could send back the broken item. It seems like my trust in this platform has been totally overlooked, and now I'm stuck without a way to fix the problem with the faulty product. It's very disappointing that after all this time, I'm still being treated this way, and my problem hasn't been fixed. I thought this company, which I've backed for a long time, would do better. Trendyol, I'm let down by this.
I have been a loyal Trendyol user for years, but now my account has been closed for no reason, which puts me in a tough spot. I had broken items that needed to be sent for analysis, but you didn't follow through, so now I have to deal with them and could lose money because of it. Since I've used you...
I recently had a problem with Trendyol because my order was sent to me in pieces. The company sent a courier to pick up the things I wanted to return, and I was told I would get my money back. But my requests for refunds have been turned down many times, even though I did everything right. I've been...
The seller on Trendyol sent me faulty goods, and I ended up having to return it. They refused to take it back, fixed it, and then shipped it back to me after I tried to return it. When dealing with a faulty product, I did not anticipate this. Customer care from Trendyol has been completely unhelpful...
I want to express my frustration with Trendyol's decision to deny my request for a refund on a pair of shoes I purchased. I mistakenly ordered the incorrect size and promptly canceled the order within one minute of placing it. The website assured me that my money wouldn't be charged, but when I reac...
My experience with Trendyol was quite disappointing, making me doubt their dedication to customer service. I placed an order with a local seller via their platform, but the item that showed up was nothing like what I had purchased. When I contacted customer service, I encountered standard replies an...
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