The product order page, with an estimated shipping date of April 5th for the order placed from Trendyol, still appears as "Preparing" on the order page. Thanks to Trendyol customer support, they do nothing for the solution but give answers such as "There is no limit on waiting time, you will receive it whenever the company sends it." They want me to cancel the product I bought on the Trendyol website because it was discounted and buy it again without a discount, but why should I lose my discount on the site I prefer just because there is a discount? If necessary, I request the product to be procured from a different seller at the same price.
The order I placed on Trendyol on May 7 still hasn’t been delivered. When I ask the seller, they keep sending automated replies, and the order still shows as “being prepared.” I was contacted by Trendyol and offered a ₺75 coupon along with an order cancellation and refund, but I refused. This is rea...
I ordered a product from Bershka on Trendyol on July 8th. Despite understanding the initial delay until July 20th due to their busy schedule, the order has still not been prepared or shipped. I've been in constant contact with both Trendyol and Bershka, requesting a cancellation, but they've been un...
On June 25th, I placed an order through Trendyol, but one of the items has not yet been delivered to me. Even though it's July 30th today, meaning over a month and ten days have passed, the item still hasn't arrived. I initially contacted Trendyol live support and was told I needed to wait. Just now...
I purchased an item with order number 9159196931 from Trendyol ten days ago. It's been showing as "shipped" for ten days now. I've been calling the shipping company every day. I've also spoken with the customer service; they said the company canceled the invoice and claimed the product wasn't delive...
I placed an order on Trendyol on August 6, 2024, for discounted items. The expected delivery date was August 10, 2024, but as of today, August 14, 2024, the products have still not arrived. The items I purchased at a discount are now being held at the delivery branch for a return. Despite contactin...
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