On September 10, 2025, I placed an order through Trendyol for an Awox brand study desk (#10494175533). The estimated delivery date was shown as September 13, 2025. However, for the past 6 days, the product status has remained “on the way” in the system, and it still has not been delivered to me. My delivery address is in Sultanbeyli, Istanbul. When I contacted the shipping company, they informed me that the product had not been physically handed over to them. I reached out to Trendyol live support multiple times, but I was only told there might be a delay, and even though a support request was created, no solution was provided. This is the first time I have experienced such an issue, and it has caused me serious inconvenience. I demand that the product be delivered to me as soon as possible. I made the payment by credit card in the amount of ₺900. I kindly request that my problem be resolved urgently.
My Trendyol order number 10677807791, placed on 10/11/2025, has still not been shipped even though several days have passed. Since placing the order, I have seen no progress in the system and cannot access any clear information about when the product will be dispatched. I contacted Trendyol customer...
On November 17, 2024, I made a purchase on Trendyol. As of November 27, the product still hasn’t been delivered. The shipment was handled by Sürat Kargo, which claims, “We delivered it, but you weren’t at the address,” which is completely untrue since I am always at home. The courier branch is now s...
On July 28, 2025, I placed order number 10387158791 totaling ₺3,064.68, which was handed over to Aras Kargo (Tracking Number 5655*******53). On July 30, 2025, I received an email stating that the order had been delivered; however, no product ever reached me. When I called the cargo branch, they info...
I placed an order with Mila Giyim via Trendyol, order number 10692239423. My order was held in transit for three days and was automatically canceled today (November 19, 2025) without any notification. My package was supposed to be delivered to my address yet they claimed it could not be delivered, e...
I placed an order (#8246544654) on 20.03.2024 via Trendyol Mertel seller with a delivery date of 28.03.2024, but my order has yet to be delivered. The seller is unresponsive to my inquiries, and Trendyol customer service claims there's nothing they can do. During this process: 1) The same seller has...
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