On Saturday, September 6, I placed an order through Trendyol from the Meleni Home store for a 32-piece ice cube storage container set (Order No: 10479758195). My order appears to have been shipped, but since that date, the product has not reached me. In the cargo tracking system, my package has been showing in the same location since September 6, and I can no longer access any detailed information. During this process, I have not been able to contact the store directly and have only been communicating with Trendyol customer service. Every day I am told to wait, that a refund cannot be processed until the product is delivered, and no solution is offered. I paid ₺643 and have been left aggrieved. I request that my order be delivered to me as soon as possible or that a refund process be initiated and the amount I paid be returned. I kindly ask for this matter to be resolved quickly.
On August 27, 2025, I ordered a coat hanger through Trendyol for ₺149.99 (Order No: 10462187278, Delivery No: 9702815625), to be delivered to Düzce/Akçakoca. My product remained undelivered for 13 days, and when I contacted customer service, I was told a request had been placed for it. However, on S...
On October 10, I placed an order on Trendyol from the seller Sanipak for a 48-pack of Silen brand paper towels (#10583219915). Since that date, my order has been showing as “in transit,” but the shipment tracking page has never opened, so I cannot track it, and the product has not reached me. The pr...
On July 28, 2025, I placed order number 10387158791 totaling ₺3,064.68, which was handed over to Aras Kargo (Tracking Number 5655*******53). On July 30, 2025, I received an email stating that the order had been delivered; however, no product ever reached me. When I called the cargo branch, they info...
I placed an order with Mila Giyim via Trendyol, order number 10692239423. My order was held in transit for three days and was automatically canceled today (November 19, 2025) without any notification. My package was supposed to be delivered to my address yet they claimed it could not be delivered, e...
I placed an order on June 23rd, but it still hasn't arrived. To make matters worse, when I contacted Trendyol about the missing order and requested a refund, they informed me I would have to wait an additional 6 days for the refund process to even begin! This is on top of the month I've already been...
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