I placed an order on Trendyol on 17 March 2026 for Canon lens hoods, and the product page clearly stated that there would be 9 pieces in the package. The order was delivered to me in Saudi Arabia, Duba, on 24 March 2026, with shipping number 10331802698. However, I received only 2 lens hoods instead of 9, and the size of the lens hoods is also wrong for my needs. This means the product does not match what was advertised on the site. I have not yet contacted Trendyol customer service about this issue. Since the quantity and size are both incorrect, I do not want this product anymore and I request a full refund for the Canon lens hoods included in this order. I kindly ask you to review my order and resolve this situation as soon as possible by issuing my refund.
I placed an order on June 23rd, but it still hasn't arrived. To make matters worse, when I contacted Trendyol about the missing order and requested a refund, they informed me I would have to wait an additional 6 days for the refund process to even begin! This is on top of the month I've already been...
Dear Sir/Madam, I am writing to file a complaint regarding my recent purchase from Trendyol. I ordered two iPad cases and one Realme 12+ 5G phone case. However, only the Realme phone case was delivered. The two iPad cases were never included in the package. Additionally, one day after my purchase, I...
On June 24, I purchased the product called "wooden foldable pouf cushion arm sun lounger beach balcony garden set set of 4 (cream)" from Trendyol company. (Order number 9318706696) The product was delivered to me on June 29, and I opened a return request on the same day because it did not fit due to...
I placed an order for a pack of 2 (120 servings) coffee from Trendyol, buying 5 sets in total, which means I was expecting to receive 10 packs (600 servings overall). Unfortunately, I received just one pack (60 servings). That's nine packs missing—what an astonishing error. Trendyol asserts they’ve ...
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