Complaint Regarding Missing Items and Misleading Delivery

İsmail
September 13, 3:52 pm
4

Dear Sir/Madam, I am writing to file a complaint regarding my recent purchase from Trendyol. I ordered two iPad cases and one Realme 12+ 5G phone case. However, only the Realme phone case was delivered. The two iPad cases were never included in the package. Additionally, one day after my purchase, I noticed that the price of the iPad cases had drastically changed from ₺149 to ₺1999. It seems that the seller had mistakenly listed the price incorrectly when I made my order. Instead of apologizing and refunding me, they acted as if the items were shipped, which is misleading and unacceptable. I never expected to face such an issue through Trendyol, which I trusted as a reliable platform. I kindly request your urgent assistance in investigating this matter, ensuring I receive either the missing products or a full refund. Thank you for your attention.

Trendyol Order Number: 10499291975 Delivery Number: 9740216158 

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

1
Kübra is completely dissatisfied with the result

Trendyol Order Came Damaged, Return Mixed Up, I Got Someone Else's Refund

Kübra
July 31, 2024 1:24 pm
60
Trendyol Order Came Damaged, Return Mixed Up, I Got Someone Else's Refund
Trendyol Order Came Damaged, Return Mixed Up, I Got Someone Else's Refund
Trendyol Order Came Damaged, Return Mixed Up, I Got Someone Else's Refund
1
Volkan is completely dissatisfied with the result

Trendyol Refunded My Coat Hanger Without Delivery or Consent

Volkan
September 08, 8:14 pm
10
1
Bozkurt is completely dissatisfied with the result

My Trendyol Order Mishap - Wrong Product Received, No Refund Yet

Bozkurt
April 21, 2024 10:12 pm
106
My Trendyol Order Mishap - Wrong Product Received, No Refund Yet
My Trendyol Order Mishap - Wrong Product Received, No Refund Yet
My Trendyol Order Mishap - Wrong Product Received, No Refund Yet
1
Mehlika is completely dissatisfied with the result

Trendyol Order Delayed - Where's My Product?

Mehlika
April 17, 2024 5:50 pm
96
Trendyol Order Delayed - Where's My Product?
1
Arif is completely dissatisfied with the result

I Received Only Half of My Neck Pillow and Seatbelt Pad Order

August 02, 10:21 am
5
Report a Similar Issue