On 11.09.2025, I placed an order through Trendyol Go from Burger King with order number #10501002363 for the “2 Big King Deal.” However, my order was delivered incomplete, with only one Big King burger included. This is the second time this has happened to me, and I am left disappointed each time. When I contacted customer service, I was only offered a partial refund, but with that amount, it is not possible to reorder the same item. I request that this system, which causes harm to consumers, be corrected and that either my missing item be delivered or I receive a full refund.
On 08.08.2025, I placed an order from Burger King via Trendyol GO (Order No: 1041410705). My order arrived incorrectly, no replacement was made, and I still have not received a refund. Moreover, I was told that only half of the amount I paid would be refunded. I paid ₺710, but was informed that only...
I am writing to express my dissatisfaction with a recent order placed through the Trendyol GO app. On January 7, 2025, at 6:18 PM, I ordered food from Popeyes. When the order arrived, I found that the items did not match what I had originally ordered. To make matters worse, some of the items I recei...
On October 6, 2025, I placed an order on Trendyol (order no: 9805112457) to be delivered to my address. However, the delivery was not completed because the courier did not ring the bell and, despite knowing the door code, did not leave the package at my door. My phone was charging at the time, so I ...
I sell hamburgers through my restaurant on Trendyol GO. On May 24, 2025, I responded to a cancellation request by explaining the situation to a live support representative. I clarified that the hamburger was prepared correctly and that the image clearly showed the patty, lettuce, and pickles. I also...
On July 23, 2025, I placed an order on Trendyol for the Vavello Aura bedroom set. The product was delivered both significantly delayed and incomplete. Since the items were missing, I requested a return. Additionally, Trendyol created a supply package to complete the missing parts, but this package w...
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