I ordered Bioderma face wash from Trendyol, and what I got made me really doubt the platform's quality control. The package arrived with the product clearly opened during transit, and to my surprise, there was no protective seal on the bottle itself. It was clear from the outset that this was not an authentic product—it didn’t have the usual branding and just felt wrong. When I attempted to contact the seller, Zab Kozmetik, I found that their page had already been removed, which only heightened my worries. I’ve asked for a return code and will be sending it back, but after waiting several days for this order, getting something like this was really disappointing. I’m still waiting for a satisfactory response and some responsibility to be taken.
I used to shop frequently on Trendyol, but recently I've noticed that the sellers on Trendyol are constantly sending counterfeit products. They are sending non-original products to consumers, putting our health at risk, wasting our money, and wasting our time with the hassle of returns. While Trendy...
I’m writing to express my frustration with how my recent Trendyol order (delivery code: 9607661227) was handled. The package, which was supposed to be delivered via Trendyol Express, successfully traveled all the way from Batman to Bayrampaşa, Istanbul. However, when it reached the final stage of de...
My experience with Trendyol was quite disappointing, making me doubt their dedication to customer service. I placed an order with a local seller via their platform, but the item that showed up was nothing like what I had purchased. When I contacted customer service, I encountered standard replies an...
I purchased three packs of 750ml Palmolive shower gels from the seller "Kişisel Bakım Merkezi" on Trendyol. The shipping package was haphazardly filled and got damaged during transit, resulting in one of the products being missing. When I contacted Trendyol customer service, they asked me to inform ...
I bought the product with delivery number 8504109469 from the Trendyol seller and it arrived damaged. I returned it to the Trendyol courier company with the return code. I bought it from a different seller at the same time. I returned a product with delivery number 8484275214 by providing the correc...
Comments