Hello, I bought a Ducati electric scooter from Trendyol. The thing arrived via delivery, and I put it together myself. However, the scooter received no electricity at all. I returned the merchandise to Trendyol for a refund. They sent the item to a service center, who claimed to have repaired it and would return it. I informed them that I refused to accept the damaged merchandise and wanted to return it for a refund. The return process was canceled, and they insisted on returning the product. Despite my expressed right to withdraw and my refusal to accept it, they refuse to acknowledge it. I told them I would not accept the delivery and would return it, to which they replied that they would store it in the warehouse and not refund the money.
I bought a rechargeable power bank from Trendyol, but it was malfunctioning. I returned it, but the merchant refused. So I mailed it back; this time, the vendor refused it because the package had been opened. To avoid being treated unfairly, I sent the thing back again, only to have it returned. Sin...
I purchased a Navigold DS 980 from Trendyol's electronic store with order number 2104282282, relying on Trendyol's customer protection policy. When I reported a defect, I was told to send the product back to the seller instead of being covered under warranty. Despite explaining to the Trendyol team ...
Trendyol watches from the sidelines as its customer suffers, doing nothing to help. I purchased a product from the Trendyol shopping site that turned out to be defective, and I wanted to return it. I sent the item, worth thousands of ₺, back to the seller, who kept it for almost a month, claiming it...
They are not refunding my product, and each customer representative I speak to gives me different information. I requested the return of the DualSense 5 console I bought on Trendyol, both because the package was damaged and because the product was fake. When I didn't receive the return, I created a ...
The Volta SE-03 Electric Scooter Moped in Orange, which I purchased through Trendyol under order number 10147559019, has been defective since the day it was delivered. The product has been malfunctioning for seven months, and my issue has still not been resolved during this time. Although the produc...
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