I lost a week of journal data on TradeBuddy AI — what should I do to recover it?

If you lost a week of journal data on TradeBuddy AI,

Check for recent account changes first;

• Review:
– Account activity
– Sync settings
– Subscription changes
– App updates
– Device changes

• Look for:
– Missing entries
– Sync failures
– Account migration issues
– Accidental deletions
– Date range gaps

Gather evidence immediately;

• Save screenshots showing:
– Missing journal entries
– Account status
– Sync settings
– Error messages
– Last available entries

• Keep:
– Support conversations
– Backup files
– Exported reports
– Account emails

Check available recovery options;

• Verify whether:
– Data exists on another device
– Cloud sync is enabled
– Previous exports contain the missing entries
– A restore or version history feature is available

Contact TradeBuddy AI support;

• Request:
– An investigation into the missing data
– Confirmation of whether the entries still exist on their servers
– Restoration of the lost journal records
– Information about available backups

If the issue continues, raising it publicly on Xolvie can often trigger a faster response.