On October 18, 2025, at 10:25 a.m., my Tissotdiccount order with tracking number AX1000583348CD appears as “delivered” by the Trackq718 courier. However, the order never reached me, and I did not receive or sign for any delivery. This is the first time I’ve experienced an issue like this.
To report that the delivery did not take place, I sent emails to both Trackq718 and Tissotdiccount customer service, but I have not received any response. I paid €150 for this order by credit card. I also did not receive any invoice or documentation. My delivery address is Bayraklı, İzmir.
I am urgently requesting information and a resolution regarding my order. I expect to be contacted about the status of my undelivered product and for my situation to be resolved as soon as possible.
The product I ordered from China to Turkey was shipped through an international carrier and tracked via Track718 with tracking number AX1000789317CD. Even though the system shows the shipment as “delivered” on December 14, 2025, the package never reached me. Although the delivery address is Ümraniye...
The order I placed through the Alo website was shipped via a company called Track718. I placed the order on December 7, 2025, and the system shows it as “delivered” on January 9, 2026. However, the package never reached me. No delivery was made to my address in Muğla/Bodrum, and no notice was left a...
The product I purchased from RalphLauren.com on September 18, with tracking number HMG AX1000612924CD, appears as “delivered” in the shipment tracking system of Track718. However, I definitely did not receive the product. My delivery address is in Kayseri, and I thoroughly checked the surrounding ar...
On November 28, I placed an order on the website https://www.karenmillenturkiye.com.tr/ . I made the purchase believing it was a company selling in Turkey, and my order was shipped via Track718. My shipment with tracking number AX1000820128CD has been showing the status “in transfer” in the system f...
I tracked my shipment AX1000872385CD for a pair of boots ordered through Track718 for approximately 27.5 days. When I checked the system today, I saw that the package was marked as delivered, but no delivery was made to me, and the product never reached me. As soon as I noticed this, I contacted Tr...
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