Between November 16, 2024 and April 16, 2025, a total of ₺5,694 was withdrawn from my Garanti Bank account through Tracelo.com without my knowledge or consent. Each withdrawal occurred on the 16th of the month.
I never received any notification, invoice, confirmation email, or approval request regarding these recurring transactions. Moreover, I could not find any official customer service contact or address to reach Tracelo directly.
Although I never initiated or authorized any membership, these monthly payments were taken from my account. I even canceled my card, but no refunds have been issued for the unauthorized charges. I was never informed of any membership agreement, commitment, or trial period.
I demand the full refund of the unjustly withdrawn ₺5,694 and immediate resolution of this issue.
Tracelo has withdrawn money from my account without my authorization, and I want this resolved immediately. I never approved any transaction, subscription, or recurring payment, yet funds are being pulled from my balance without notice or consent. This is completely unacceptable and deeply concernin...
On 01/09/2025, my credit card was charged 49.99₺ by Tracelo, even though I have no membership, subscription, or connection with this company. Today, another attempt of 949₺ was made under the transaction description “Tracelo com acces,” but it failed because I had already blocked my card for online ...
I’ve just discovered two unauthorized withdrawals from my account by a company called Tracelo—₺3,000 previously and now another ₺950. I did not approve or initiate these transactions. They happened completely without my knowledge or consent. I have no idea how Tracelo got access to my payment infor...
I’m facing the exact same issue many others have reported with Tracelo. I only visited their website once—I didn’t sign up for anything, didn’t approve any payment, and didn’t even download or use their app. Despite that, the very next day, ₺988 was withdrawn from my bank account without my knowledg...
For the past five months, Tracelo has been charging ₺949 from my account without my knowledge. Since this was a card I rarely use, I only noticed when a payment delay occurred. I have never authorized these transactions, and I consider this an unauthorized withdrawal from my account. I have already...
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