Tracelo took money from my account after cancellation, how can I get my refund back?

I am writing regarding unauthorized payments being taken from my Visa debit card by a company called Tracelo for a mobile tracker subscription. I had previously cancelled this subscription a few days before, but on 13 February I noticed that a further amount of 9.999 was still taken from my account....

I am writing to report an ongoing billing problem with Tracelo related to a “tracking a phone number” service that I already cancelled. I cancelled this subscription about two months ago, yet I continue to be charged on my credit card every month, and today I again received a new billing notificatio...

I am writing to raise a serious complaint regarding unauthorized debits processed under a Tracelo subscription linked to my ABSA debit card. Without my consent, the following amounts were debited from my account: on 14 October, R292.50, on 7 November, R292.50, on 9 December, R292.50, on 8 January 20...

I recently noticed that on 19 November an amount of R585,00 was taken from my bank card by Tracelo, even though I do not use the Tracelo app anymore. I did not knowingly keep any active subscription, and I was not informed about this payment in advance. This payment was taken directly from my bank c...

tracelo.com removed money from my account without my consent. I would like to receive a refund because I was not informed about any such possible charges. I authorized my bank account only so I could receive the first free option, but now large amounts are being withdrawn from my account without my ...

On December 9, 2025, I used the Tracelo Help service through Tracelo’s official website to try to locate my lost phone. The site stated that the service fee would be ₺50, which I agreed to. However, without entering any card details or providing confirmation, Tracelo wrongfully charged ₺950 directl...

Money was taken from my account. How can I get it back? Why is Tracelo charging me when I never subscribed to anything? What kind of fraud is this? Why did I not receive any notification or email at all? Who will return my money now?

I don’t even know what this is about, but RM145 was deducted from my account by Tracelo without my knowledge. I need a refund for this amount and hope you can take action as soon as possible. Thank you very much. I’m really hoping to receive a full refund of the amount you deducted from my account.

Tracelo took money from my bank account, and I don’t know why. Please refund it immediately, as this is fraud. I am going to open a case of fraud against you. Twice you have tried to take money. Please cancel any subscription associated with this transaction.

Hello, Tracelo Support Team, I'm writing to express my frustration and to request a full refund. I canceled my subscription, but despite this, you still charged me ₸14,950. This charge was completely unauthorized, especially considering I have not used your platform at all. I was shocked to see mon...

Hello, it’s not acceptable that Tracelo is charging me again, especially since the first time it was free. I even used it and canceled it right away, yet you still withdrew money from my account. Now you’re doing it again, and I do not agree with this. I immediately unsubscribed and would like you t...