Tracelo Charged Me ₸14,950 After I Canceled My Subscription—Refund My Money Now
Hello, Tracelo Support Team,
I'm writing to express my frustration and to request a full refund. I canceled my subscription, but despite this, you still charged me ₸14,950. This charge was completely unauthorized, especially considering I have not used your platform at all.
I was shocked to see money withdrawn from my account after I had already taken steps to cancel. I respectfully ask that you return my funds immediately. I should not be paying for a service I never used.
Please take this issue seriously and process my refund without delay.
Thank you.
Progress
Hello, Tracelo Support Team, I am writing to express my dissatisfaction and to demand a full refund. I canceled my subscription, yet you still charged me 14,950 ₸. This charge was completely unauthorized, especially considering that I never used your platform at all. I was shocked to see the money withdrawn from my account after I had already taken steps to cancel the subscription. With all due respect, I kindly request an immediate refund. I should not have to pay for a service I never used. Please take this matter seriously and process the refund without delay. Thank you.
