I am facing a return issue with Apple. After submitting a return request on Friday, I was informed that the courier would contact me on Monday or Tuesday. However, the courier company, TNT, made only one call on Monday morning, which I missed because I was in a class. When I try to call back, I am told it’s a different department, and they cannot connect me. Apple has also stated that they cannot arrange for the product to be collected directly from me. It feels as though the return process is being made deliberately difficult and exhausting. I intend to pursue my rights and will continue contacting TNT daily until they resolve this matter. My return code is HAF2064721.
TNT is not picking up my Apple return. They call to schedule a pickup, but hang up before I can answer, making it clear they’re avoiding the collection. It feels like they’re trying to manipulate me into dropping off the return at a branch. However, they are responsible for picking it up, and there ...
I've been waiting for TNT to pick up the product I bought from Apple online and want to return for 10 days. I called TNT myself and asked them to pick up the package. They didn't show up when they said they would pick up the item. They keep telling me they'll get back to me, but I haven't heard from...
I have an Apple product return scheduled for pickup via FedEx, and the experience has been nothing but frustrating. I was initially told the courier w...
I canceled the iPhone I ordered on 06.03.2023 before receiving it, and the courier company informed me that the phone had been returned to Amazon. Despite the fact that it has been eight days since the return, the relevant order fee has not been refunded to me, and my money has not been returned. De...
I placed an order through Apple.com, but the package was never delivered to my home. When I reached out to Apple support, they said they can’t intervene in shipping issues—which is absurd, considering they chose the courier. I pleaded with several representatives to at least notify UPS about the iss...
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