I recently purchased an international flight ticket from the website Tickets.com.tr. The site assured me that the ticketing process was underway. However, as night fell, I received notice from the airline that my booking had not been approved, and they promised a refund. I'm baffled as to why such a sale is allowed to proceed in the first place.
Relying on the credibility of the site, I refrained from booking elsewhere, only to find that ticket prices surged during this process. When I attempted to communicate with the company, I received the same unhelpful response repeatedly. It appears the company lacks any concern for customer satisfaction.
I chose this Turkish company in support of our local businesses, hoping our country would benefit. Unfortunately, the outcome has been nothing short of a letdown. If you've googled Tickets.com.tr and are considering booking, think twice about the reliability of their services.
I purchased a round-trip flight ticket from "Tickets Travel Awaits" via tickets.com.tr, but shortly after, I received an email stating, "We regret to inform you that we cannot process the original flight." In a subsequent email, they claimed, "The airline did not approve the order as tickets at this...
I bought a ticket using their platform and quickly paid for it through a wire transfer. I have the proof of payment. Unfortunately, I haven't received any response, solution, or refund from the company. I on the other hand without my ticket and suffering a financial loss. the level of their lack of ...
I bought a ticket from Turkish Airlines one month ago and have repeatedly requested a refund, yet they've completely ignored all my inquiries. Every time I contact their call center, I get nothing but vague excuses—claiming they're waiting for feedback or additional information, which I've already p...
I purchased a ticket from Turkish Airlines for an international flight. Unfortunately, my flight got overbooked due to excessive ticket sales. I had to stay at Turkish Airlines' hotel that night, and they provided me with a ticket for the next available flight. They assured me that compensation woul...
Having experienced Turkish Airlines' terrible customer service and lack of transparency, I am extremely dissatisfied with the company. When I called customer service to reroute my tickets, I was told that a new ticket could not be created at that time due to a technical failure in the system, but th...
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