I purchased a round-trip flight ticket from "Tickets Travel Awaits" via tickets.com.tr, but shortly after, I received an email stating, "We regret to inform you that we cannot process the original flight." In a subsequent email, they claimed, "The airline did not approve the order as tickets at this price are no longer available."
If the flight didn’t exist or couldn’t be arranged, why was it offered for sale in the first place? This is unacceptable.
To make matters worse, despite waiting two business days, they informed me that the refund process hadn’t even started. They said it would take 1-2 more days to initiate. This unprofessional behavior is frustrating and unfair. I demand an immediate resolution.
I find myself caught in a frustrating situation with Tickets.com.tr. Back on February 14, 2020, I purchased a ticket just before the pandemic hit. Unfortunately, the flight was canceled, and despite their suggestion of an alternative ticket option, none was provided. The real kicker is their claim ...
I recently purchased an international flight ticket from the website Tickets.com.tr. The site assured me that the ticketing process was underway. However, as night fell, I received notice from the airline that my booking had not been approved, and they promised a refund. I'm baffled as to why such a...
On August 3rd, Thursday, at 19:20, Turkish Airlines offered me a round-trip ticket as compensation for changing my Istanbul-Trabzon flight to a flight that was 5 hours later. I accepted the offer and changed my flight time. I was told that I could use the reward tickets within a year on any date I w...
On October 25, 2024, I purchased a ticket from Turkish Airlines, only for them to cancel it without any explanation. They marked the ticket as open and sent an email claiming a refund would be processed within 2 to 7 days. However, despite several days passing, I still have not received my refund. ...
I received a confirmation message from Tickets.com saying that my flight ticket was approved. However, when I checked the airline's system directly, there is no record of my booking at all. This is completely unacceptable—my flight is scheduled for today, and because of this issue, I won’t be able t...
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