The Children's Place Rude Customer Service Complaint

I frequently order clothes for my son and daughter from The Children's Place online, especially during their clearance sales. Last week, I placed a $375 order during a big clearance event. However, two pairs of shorts arrived in the wrong color. I called customer service and spoke to a representative named Cindy after waiting on hold for about 10 minutes. She was incredibly rude and dismissive. I simply wanted to exchange the incorrect items for the correct colors, but instead, I was offered a $10 voucher. I purchased the shorts at a discounted price, and now that the sale is over, the voucher wouldn't even cover the cost of the same items. It seems like The Children's Place thinks that because their merchandise is relatively inexpensive, they can treat customers poorly. They are completely mistaken; they lack respect and care for their customers.