Though I enjoy Zimmermann's designs, the fact that almost every item is labeled "dry clean" only irritates me greatly. I... recently bought a lovely silk blouse, and although the quality is excellent, the continual requirement for dry cleaning makes it so unworkable for regular wear. Not only is it inc
Two of the delicate straps of the $700 Zimmermann dress I purchased from their own website began to break just three wee...ks ago. Thinking Zimmermann's customer care could provide a replacement strap or at least point me where I could have it fixed, I contacted them. Rather, I was informed they lack p
I recently bought a blouse on Zimmermann's website, and two days later they started a major sale and dropped the price b...y more than $200! Since my order had not yet arrived, I naturally contacted customer support to see whether they could change the pricing. I couldn believe the nasty and contemptuo
