Testora Subscription Cancellation And Refund Request

Barys
Barys
Testora
April 10 10:52 PM121

I registered on the Testora platform for an IQ test and made a one‑time payment for a trial version on 03.04.2026. I was convinced that it was a single payment related only to taking the test and I did not intend to use the service after the trial period. However, on 10.04.2026 my debit card was unexpectedly charged 110,96 PLN (29,99) without my explicit consent to any recurring subscription. I was not aware that additional fees would be charged, and I did not agree to continue the service on a subscription basis. After completing the IQ test, I did not log in again and did not use the service further. I am using the service from Poland and my account is registered with the email address: B***[email protected]. I have not been able to find how to cancel the subscription through the website or application, so I consider it to still be active against my will. I have also not yet contacted customer service directly regarding this issue. I kindly request the immediate cancellation of any subscription linked to my account, a full refund of the 110,96 PLN charged on 10.04.2026, and written confirmation that no further charges will be made to my debit card.

Comments

Similar Complaints

Testora Pro Subscription Started Without Consent After $1 IQ Test Payment

Enes
January 29 5:17 AM316

I completed an IQ test on a website I was directed to through a Testora Pro advertisement on Instagram. At the end of th...

Testora Cancellation And Refund Request

bonnie
bonnie
Testora
April 3 7:05 PM142

I signed up for a trial with Testora IQ and was later charged 29.99 on 4/5/2026 via my debit card, even though I only in...

1

Money Taken From My Account From Testora IQ

Wendy
Wendy
Testora
March 30 11:50 PM212

I am writing to complain about unauthorized charges taken by the Testora IQ service. I originally agreed only to a small...

1 Support

Testora IQ Charged Me Without Consent and I Cannot Cancel

Rajae
Rajae
Testora
March 27 8:52 PM178

I recently discovered a debit on my bank account from Testora IQ in the amount of 287,94 MAD dated 25/03/2026, correspon...

Testora Free Trial Turned Into A Subscription Without Consent

Brenda
Brenda
Testora
March 11 3:41 PM365

I started using the Testora app on a free trial, and without my clear approval this trial turned into a paid subscriptio...