I registered on the Testora platform for an IQ test and made a one‑time payment for a trial version on 03.04.2026. I was convinced that it was a single payment related only to taking the test and I did not intend to use the service after the trial period. However, on 10.04.2026 my debit card was unexpectedly charged 110,96 PLN (29,99) without my explicit consent to any recurring subscription. I was not aware that additional fees would be charged, and I did not agree to continue the service on a subscription basis. After completing the IQ test, I did not log in again and did not use the service further. I am using the service from Poland and my account is registered with the email address: B***[email protected]. I have not been able to find how to cancel the subscription through the website or application, so I consider it to still be active against my will. I have also not yet contacted customer service directly regarding this issue. I kindly request the immediate cancellation of any subscription linked to my account, a full refund of the 110,96 PLN charged on 10.04.2026, and written confirmation that no further charges will be made to my debit card.
I completed an IQ test on a website I was directed to through a Testora Pro advertisement on Instagram. At the end of the test, I was told that I needed to pay $1 as a one-time fee to see my results, and it clearly stated that this would be the only payment. At no point during the process was there ...
I signed up for a trial with Testora IQ and was later charged 29.99 on 4/5/2026 via my debit card, even though I only intended to use the trial version. I was not expecting a recurring charge and did not knowingly consent to this payment. I have not yet contacted Testora IQ customer service about th...
I am writing to complain about unauthorized charges taken by the Testora IQ service. I originally agreed only to a small test payment of about $1, which was presented as a free or trial offer, and I clearly did not consent to any ongoing subscription or a $29.99 charge. Despite this, a payment relat...
I recently discovered a debit on my bank account from Testora IQ in the amount of 287,94 MAD dated 25/03/2026, corresponding to an IQ test and/or subscription that I have never used and for which I have never knowingly subscribed. I never consumed any service, I never received any IQ test result, an...
Through a company called Mytestora, I approved a one-time transaction for a test, expecting to pay only about $6. However, multiple charges were made to my card without my knowledge or consent in different amounts. On March 15, I saw two separate charges of $3 each on my card with the description “...
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