I purchased a one-week subscription from Testora today through their official website, right after seeing a clearly displayed “30-day money back guarantee” statement on the screen before payment. This guarantee is also stated in the legal information on their site, so I completed the payment with the understanding that I could request a refund within 30 days if I was not satisfied. I paid using my PNC Bank debit card. After deciding to cancel, I requested a refund in line with the 30-day money-back guarantee. However, a representative named Dymetri told me that they do not give refunds at all. This completely contradicts the guarantee they advertise on their site and the message shown to me right before I paid, and I feel misled and scammed. I also contacted Testora via their WhatsApp live chat, but I still have not been given a refund despite the clear 30-day money-back guarantee claim. I request that my one-week subscription fee be fully refunded in accordance with the guarantee they publicly display, and that the company be held accountable for this misleading practice so that other customers are not deceived in the same way.
I was recently charged for a Testora subscription even though I did not complete or approve the payment. I initiated the process via Instagram, but I denied the payment through Wise. Despite this, the amount was still taken from my account today under transaction reference number #3769340112 in Wise...
Today an amount of 33 dollars was wrongly charged to my Mastercard debit card for a Testora subscription. I did not approve or do not accept this payment and I consider this transaction to be incorrect. After noticing the charge, I contacted Testora customer service, but I have not received any resp...
I have a subscription with Testora that I am unable to cancel, and I also cannot access my account. When I try to log in using my details, the system says there is no account linked to my information. Despite this, Testora continues to deduct money from my credit card every month. Since March, an am...
I used the Testora IQ online IQ test service from Canada and agreed to what was clearly presented as a one-time payment of 9.85, which was charged to my credit card on April 9. I did not select, request, or approve any kind of subscription. Despite this, today I was charged again, this time 54.96, w...
I completed a personality inventory test on MyTestora and paid $29.99 by credit card so that the results would be sent to my email address. However, even though about 10 days have passed, I have not received any email with my results. As a result, I have been unable to use the service I paid for. I...
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