Request For Reimbursement And Cancellation Of Testora Account
I recently discovered that I have been billed several times by an application named “Testora-IQ-APP” on my iPhone, even though I have never knowingly created an account, subscribed to the service, or received any correspondence from the company. The charges appeared directly on my credit card, not as a visible active subscription on my iPhone. So far, I have been charged 6.93 USD on February 28, 39.98 USD on March 7, and 57.18 USD on April 7, 2026. I only noticed these when reviewing my credit card statement, where the description clearly shows “Testora-IQ-APP.” I am very concerned because I did not consent to these payments and I cannot see any subscription under my Apple ID to cancel. I have not yet been able to reach anyone from your company, Apple, or my bank about these charges, and I am using this channel as my first attempt to get support and clarification. I have not received any emails, instructions, or login information from you, and I do not have an account that I can log into to manage or cancel anything. My email address is peggywo***@hotmail.com, and this is the only email I would have used for any possible registration. I kindly request that you immediately identify and cancel any existing subscription or recurring payment linked to my information and stop any future charges. In addition, I ask for a full refund of all unauthorized or unwanted transactions mentioned above and a written confirmation by email to peggyw***@hotmail.com stating that the subscription has been cancelled and no further amounts will be charged. I expect this situation to be resolved as quickly as possible, as these charges were made without my clear knowledge or consent.



