Fatma is completely dissatisfied with the result
Temu Still Has Not Refunded My Money After I Canceled My Order
April 28, 2025 8:35 pm
55
I made a purchase from Temu on March 16, 2025. A few minutes later, I canceled the order. Normally, the refund would have been processed to my account the same day, but it was not. I contacted the bank, and they told me to wait until the given time period expired. I waited, but even after the deadline passed, my refund was not issued. I contacted Temu, and they said that due to a malfunction in the payment channel on March 16, they re-initiated the payment on March 27. They told me it would be credited to my account within 7–30 days. Today is March 28, and my refund still has not been processed. When I contact Temu, they keep giving memorized, automatic responses. I am starting to believe they will not refund my money.
Q&A: Explore Popular Queries
Check out the solutions and tips on this topic.
Show more
Similar Complaints
May 31, 2025 12:36 pm
105 I made three different orders on Temu on April 15 and canceled them immediately. It’s been a month and a half, and I’m still waiting for my refund. Whenever I reach out to Temu, they consistently tell me that the refund has been processed, yet I still haven't seen any return in my bank account. I’ve...
June 01, 2025 12:13 am
55 I ordered from Temu on March 21, 2025, and canceled it that same day. It's been almost 60 days, and I still haven't received my refund for order number #P0-203-04153546478632011. Whenever I attempt to get in touch, they insist that the refund has already been taken care of. I reached out to my bank,...
March 23, 2025 2:44 pm
139 On February 28, 2025, I bought two products from the Temu shopping site, trusting the platform. I canceled my order on the same day, and a message appeared in my account stating that the money had been refunded. Specifically, the refund notification showed a projected return to my original payment m...
May 08, 2025 10:51 am
136 I bought some stuff through Temu on April 18 and April 20, but I canceled both orders immediately. I canceled right away, but I still haven't gotten my refund. I was informed that a refund was sent to my bank account and even received a transaction slip, but when I reached out to my bank, they said ...
Comments