On January 19, I accidentally confirmed my cart on Temu but immediately canceled the order. Despite this, Temu has not refunded my money. They claim the refund has been processed, but this is not true—I contacted my bank, and no refund has been received.
It has now been 40 days, and I am still waiting for my money. Customer service has been completely unhelpful, repeatedly telling me they will "handle it," but nothing ever happens. This is incredibly frustrating!
Temu, where is my refund? I should not have to beg for my own money. I demand immediate action and a full refund without further delay! This level of service is unacceptable!
I have been a regular Temu customer, but this experience has completely changed my trust in the platform. I accidentally placed an incorrect order, and within 20 minutes, I canceled it and expected a refund since I had already paid. However, my refund never arrived. When I contacted Temu’s customer...
I canceled two orders on Temu (₺1287.45 and ₺932.77), yet my refund has not been processed even after more than 40 days. When I contacted Temu customer service, they simply told me it could take up to a month and to check with my bank. However, my bank confirmed that no refund has been issued. This ...
On March 4, I placed two separate orders on Temu but immediately canceled them because the products were incorrect. Since that very same day, I’ve been waiting for a refund. Temu claims the refund was sent, but when I contacted my bank, they confirmed that no refund has been received on their end. ...
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