I made three orders from Temu, and MNG Kargo delivered two of them. Unfortunately, the first package was missing one item, and the second package had two items missing as well. I reached out to both MNG Kargo and Temu, but unfortunately, neither accepted responsibility for the missing products. Even after sharing all the required information, I was unable to receive a definitive answer from either side. This experience has been frustrating, as I anticipated a dependable shopping and delivery process. If Temu collaborates with a shipping company, they must guarantee a smooth experience and take accountability when issues arise. I hope they enhance their customer service and handle issues like this more effectively moving forward.
I ordered three items from Temu, but only two were delivered in the package sent via MNG Kargo—the third item was missing. I reported the issue to Temu, but they claimed that all the items had been sent. Despite my repeated attempts to explain the situation and provide evidence, Temu remained uncoop...
I’ve made numerous purchases from Temu, and all have been delivered smoothly—until this time. This is the first time I've encountered an incomplete order. I ordered two wristwatches in my latest package, but unfortunately, I only received one. Both watches came with their packaging and tags, but one...
For the past four days, my order from Temu.com has been shown as 'handed over to MNG Kargo' for delivery. However, the tracking code provided for MNG ...
I made a purchase on Temu, but not a single item I ordered was delivered. Instead, I received a package containing someone else’s order. To make matters worse, the package I got was clearly addressed to another person—their name was printed right on the label. Yet when I reached out to Temu to retur...
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