My Temu Order Stuck - Tracking Code Not Working

For the past four days, my order from Temu.com has been shown as 'handed over to MNG Kargo' for delivery. However, the tracking code provided for MNG doesn't work, and when I contacted MNG, they have no record of this shipment.

If the package is held up in customs, I wish they would at least tell me that. But when I reach out to Temu, they simply say the package will be handed over to MNG soon with the same tracking code. I'm not sure how accurate this information is.

This lack of transparency and conflicting information is frustrating. I'm left wondering where my package actually is and when I can expect to receive it.