Hello, I ordered products from the Temu website on June 25, 2024, and these products arrived at customs on August 2, 2024. The total value of these products does not exceed €150, and they are for personal use only. However, they have been held at customs for 10 days now.
I request that my cargo be processed and delivered as soon as possible. My MNG Cargo code is: 393475180868, and my order number is: PO-203-05112725325430484.
I'm feeling frustrated and worried about my recent experience with Temu and MNG Kargo. My orders have been stuck at the airport for days, and MNG Kargo hasn't initiated the customs clearance process. This delay is particularly concerning because I placed my order well before the new law takes effect...
I ordered items from Temu on October 24 under order number PO-147-13923492442233648, and a few minutes later I canceled the order on October 25, before the items were shipped, so I did not need to return anything. I requested a refund from Temu, and they provided a refund proof with a receive range ...
I placed an order with the number PO-203-16254830103590280 on March 6, 2025 at 19:58 through Temu. Just 1 minute after placing the order, I submitted a return request. As of today, 76 days have passed. This means 46 days have passed beyond Temu’s promise of a “refund within 30 days.” Temu has not fu...
Order Date and Order Number: 17.12.2024 / PO-203-15766821235750631. I write this with disappointment because TEMU has let us down once again. While the fault isn’t entirely on TEMU, the lack of oversight over its partner companies’ sales, packaging, and overall care has led to repeated issues. This ...
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