I placed an order on June 14, and by June 24, it entered the customs clearance process. Temu keeps changing the dates to avoid fulfilling their commitments. None of the four separate packages I ordered have been delivered.
For eight days, the status said it was in the customs clearance process. Now, they've even changed the date to today. In short, Temu is not a reliable site. A week ago, they said a refund would be issued if there was no progress in 19 days, but today they extended it to 30 days. I believe they'll push it even further next week.
I placed an order on Temu on July 21, and by August 16, I was informed that the customs clearance process was completed. However, by August 18, my order status changed to 'In Customs Clearance Process' and has been stuck there ever since. When I reached out for help, Temu refused to issue a refund, ...
I placed an order with Temu on July 28th, and it's now September 15th—48 days later—and I still haven't received my items. The tracking status has been stuck on "customs clearance" since August 5th, with no updates since then. I have no idea if my order will ever arrive, and to make matters worse, I...
I placed an order on Temu on June 27. Today is the latest date it should have arrived, but it still says it's in the customs clearance process. I can't understand how it can say 'in customs clearance' after being updated four times. Can my package finally arrive? I'm sick of constantly checking the ...
Despite 36 days passing since my refund request for 3 payments, Temu still has not processed the refund. I have contacted customer service multiple ti...
It's been 20 days since I placed my Temu order, and I still haven't received my items. They've been stuck in customs for a week now, and no one seems to be processing or shipping them. I'm frustrated and won't shop here again. I spent ₺1000 on this order and even paid the customs fee, but now we're ...
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